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Revision as of 14:37, 19 April 2014 by Mozes (talk | contribs) (Simple info on transferring files, and getting help)
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Disclaimer: This is a very large topic, and much too broad to be covered on a single support page. There are many other sites (yes, entire sites) which cover the topic in more detail. We'll link so some of them below. This page is meant to be just the essentials.

Logging in for the first time

To login to Beocat, you first need an "SSH Client". SSH (short for "secure shell") is a protocol that allows secure communication between two computers. We recommend the following.

  • Windows
    • PuTTY is by far the most common SSH client, both for Beocat and in the world.
    • MobaXterm is a fairly new client with some nice features, such as being able to SCP/SFTP (see below), and running X (which isn't terribly useful on Beocat, but might be if you connect to other Linux hosts).
    • Cygwin is for those that would rather be running Linux but are stuck on Windows. It's purely a text interface.
  • Macintosh
    • OS-X has SSH a built-in application called "Terminal". It's not great, but it will work for most Beocat users.
    • iTerm2 is the terminal application we prefer.
  • Others
    • There are many SSH clients for many different platforms available. While we don't have experience with many of these, any should be sufficient for access to Beocat.

Transferring Files

There are many ways to transfer files into and out of Beocat. We generally suggest a SCP program, of which there are many.

  • Windows
    • MobaXterm as mentioned above handles SCP/SFTP.
    • File-Zilla is a cross-platform application to handle file transfers over many protocols.
  • Macintosh
    • OS-X has a built-in scp application from the "Terminal" application. It can also be used from iTerm2.
    • CyberDuck is a decent Graphical application that can handle file transfers over many protocols.
    • File-Zilla is a cross-platform application to handle file transfers over many protocols.
  • Linux
    • File-Zilla is a cross-platform application to handle file transfers over many protocols.
  • Others
    • There are others for many different platforms. Above are some the ones that we have experience with.

How to get help

There are many sources of help for most Linux systems.

Unix man pages

Linux provides man pages (short for manual pages). These are simple enough to call, for example: if you need information on submitting jobs to Beocat, you can man qsub. This will bring up the manual for qsub.

GNU info system

Not all applications have "man pages." Most of the rest have what they call info pages. For example, if you needed information on finding a file you could use info find.

This documentation

This documentation is very thoroughly researched, and has been painstakingly assembled for your benefit. Please use it.

Contact support

Support can be contacted here. Please include detailed information about your problem, including the job number, applications you are trying to run, and the current directory that you are in.